No doubt a great product…but the online website is flawed and the customer service is nonexistent. Two months ago I purchased the grill online for my son’s GX. When I selected the grill on the website, I also selected the Grey/silver Lexus badge as the available option with the grill. However, when my order showed up, I only had the grill and not the badge. After a month and a half and multiple emails with no response, I gave up and ordered another Lexus badge. I ended up paying an additional $20 for shipping and handling on an item that was supposed to come with the grill to begin with. apparently, if you select the badge option when you purchase the grill it’s not a guarantee that’ll come with the grill. Selecting a specific badge as an option doesn’t mean the website identifies it as an additional purchase. I think the way you can verify your purchase will be complete is by the total amount charged. If you purchase comes to around 200$, you’ll only get the grill. If you purchase total is around 250$, you should get both.